PRIVACY POLICY
1. Introduction
At Discover Samurai World (“we”, “our”, or “us”), accessible via discoversamuraiworld.com, we are committed to respecting your privacy and protecting your personal data. This Privacy Policy explains how we collect, use, and store your personal information, as well as your rights under relevant data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We maintain a privacy-first approach and take the responsibility of safeguarding your information with the utmost seriousness.
2. Scope of this Policy & Our Role as Data Controller
This policy applies to all personal data collected through the use of discoversamuraiworld.com, including when you visit the website, register for an account, make purchases, or communicate with us. For the purposes of applicable data protection legislation, Discover Samurai World is the “data controller” of your personal data, determining the purposes and methods of its processing.
3. Categories of Data We Process
We may collect, use, store, and transfer the following categories of personal data:
a. Usage Data
This includes information about your interactions with our website, such as browser type and version, IP address, geographical location, referral source, length of visit, pages viewed, and navigation paths.
b. Account Data
Information you provide when creating an account or making a purchase, including your name, address, email address, and telephone number.
c. Profile Data
Information about your preferences, browsing behavior, order history, and any personalization you’ve made on discoversamuraiworld.com.
d. Communication Data
Any correspondence or inquiries you send to us, support requests, contact forms submitted, and contact history between you and our support team.
e. Technical Data
Device type, operating system, screen resolution, time zone settings, system configurations, and other technical identifiers used for diagnostics and performance improvement.
f. Transaction Data
Details of transactions you perform via our website, including payment method, billing and delivery address, and order details.
g. Preference Data
Information relating to your preferences regarding marketing communications, notification settings, and interests in particular products or content.
4. Legal Bases for Processing Personal Data
We rely on the following legal bases to process your personal data:
– Consent: When you explicitly provide your consent for data processing, such as for marketing communications or analytics cookies.
– Contractual Necessity: When the processing is necessary to fulfill a contract with you, including fulfilling product orders or providing customer service.
– Legitimate Interests: For processing activities that are necessary for our legitimate business interests, provided these are not overridden by your rights and interests.
– Legal Obligation: Where processing is required to comply with a legal requirement to which we are subject.
5. Your Rights
You have the right under GDPR, CCPA, and other applicable privacy laws to:
– Access: Request access to personal data we hold about you.
– Rectification: Request correction of inaccurate or incomplete data.
– Erasure: Request deletion of your personal data, under certain conditions.
– Restriction: Request that we limit the processing of your data under particular circumstances.
– Portability: Request a copy of the data you have provided, in a structured and commonly used format, for transfer to another service.
Certain rights may be subject to limitations or conditions under the law. For California residents, additional rights under the CCPA may include the right to opt out of the sale of personal data and to receive disclosures about the categories of data collected, sources, and third-party sharing.
To exercise your rights at any time, please email us at [email protected].
6. Security Measures
We implement appropriate technical and organizational measures to safeguard your personal data. These include, but are not limited to:
– Encryption of stored and transmitted data
– Role-based access control and authentication protocols
– Regular data backups and disaster recovery practices
– Employee training programs covering cybersecurity and data protection
While we strive to use commercially acceptable means to protect your personal data, no transmission over the internet can be guaranteed to be 100% secure.
7. International Transfers
Where personal data is transferred outside of the European Economic Area (EEA) or other jurisdictions with differing data protection laws, we utilize standard contractual clauses and ensure adequate levels of protection are in place in accordance with applicable legislation. Users accessing discoversamuraiworld.com from outside the country of origin consent to such transfers, where appropriate.
8. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes we collected it for, including legal, accounting, and reporting requirements. Specific retention periods for various categories are:
– Usage and Technical Data: up to 26 months
– Account, Transaction, and Communication Data: up to 7 years (for compliance and support reasons)
– Marketing and Preference Data: retained while your preferences remain active or until you withdraw consent
– Customer Support Interactions: up to 3 years
When data is no longer needed, it is securely deleted or anonymized.
9. Cookie Policy
Discover Samurai World uses cookies and similar technologies to enhance your experience. Cookies may be:
– Essential Cookies: Necessary for the site’s basic functionalities such as navigation and session management.
– Functional Cookies: Remember your settings and personalizations.
– Analytics Cookies: Collect anonymized information about user behavior to improve site performance.
– Performance Cookies: Measure the performance and usability of our content and features.
10. Cookie Management & Compliance
You can manage cookie preferences through your browser settings or our website’s cookie consent tool, in compliance with GDPR and CCPA. You may refuse all non-essential cookies, and revoke previously granted consent at any time.
Under CCPA, you have the right to request that your data not be “sold” or shared, including through cookies used for behavioral advertising. We honor these requests through mechanisms available on discoversamuraiworld.com.
11. Special Protections for Children
Discover Samurai World does not knowingly collect or process personal data from children under the age of 13. If we become aware that we have collected such data inadvertently, we will promptly delete it. If you believe we may have collected personal information from a child, please contact us immediately at [email protected].
12. Policy Updates and Notifications
We reserve the right to make changes to this Privacy Policy. Any material updates will be prominently posted on discoversamuraiworld.com. Users should review the policy periodically to stay informed of any significant changes.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Email: [email protected]
Website: https://www.discoversamuraiworld.com
We are committed to complying with all relevant data protection laws and providing transparent, fair, and lawful processing of your personal data. Please contact us should you wish to exercise your rights or report a privacy concern.